Dear customers/suppliers: Please note that Zipia is a distributor for about 500 suppliers who are responsible for the copyright of their own products and we do not reserve any copyright for each design/trademark. Therefore, we do not take any responsibility for fake products on our site. As we display hundreds of item weekly, there might be some products which cause problems in terms of copyright despite of our strict inspection. We will remove those problematic items upon request of copyright holders and the settlement is to be made between the claimant and the supplier. Best regards/zipia

Dear customers, Please be informed that it normally takes about 3-4days for us to prepare the shipment. But some items might not be ready in due time and then we are to cancel the unpurchased items on the 5th days from the date of payment in order to avoid the delay of shipment. The status of purchase can be monitored at "my account" and those who want to wait for all items despite of delay are kindly requested to contact us in advance. best regards/zipia

Dear customers, Please be informed that we lower the minimum amount of order down to USD300.00 during the summer season from 2nd Jul to 31th Aug. We will make a prior notice if any change in this policy. best regards/zipia 2nd Jul,2009

Dear customers, Please be informed that we do not accept orders from Japan, China where we have our own representitives. best regards/zipia.net

Please be advised that; For the amount of order exceeds USD800.00/USD1,000.00/USD2,000.00, rewarding points (e-money)are given to the members after the confirmation of delivery. In order to receive this e-money, those who deserve this points are requested to visit "My account" --> "ready to ship" to clck the relevant order number and then click "confirm to receive" next to the close button after the receipt of shipment. The e-money will be rewarded into your E-money box accordingly which can be used in your next order but not refundable. Best regards/zipia

Dear customres, Please be advised that Zipia Fashion Media will implement a price policy as follows in order to cope with the changeable market of suppliers due to the cost increase of importing materials. -The current discount will be effective till 30th of Nov 2008. -The discount ratio shall be different every month and it will be notified on the first day of each month. -From 01th Dec,2008 on We will offer a rewarding points instead of discount,i.e. the payment for the order amount is to be paid first and then customers receive the rewarding points(e-money) for 3% for +USD800.00 (excluding EMS charge) 5% for +USD1,000.00 = 7% for +USD2,000.00 = into his/her e-money box in zipia`s account to be used in next order but not to be refunded. We are trying our best to make better conditions to our customers all the times. best regards/zipia

Dear customers, We daily are updating the list of out-of-stock / resale / price-change on the top menu. Out-of-stock : Out-of-stock items. Resale : Start to sell again from the out-of-stock list. Price-change; Prices are changed because of the readjustment from our suppliers. best regards/zipia

Please write the order number in the "payment details" on the remittance application form at your bank so that we can easily identify the payment. Customers who fill this details correctly in the form do not have to send us the payment notice. best regadrs/zipia

Please be sure to write the order number in the bank`s remittance application form when you send the payment through bank so that we can easily identify the payment. best regadrs/zipia

please note that the remitter`s name on the "payment notice" must be same with the one on the transaction receipt issued by the sender` bank. Otherwise we can not identify the payment to our bank accout.

Members who want to get a refund for the deposit by paypal are requested to leave a request through our Q&A board but not to use paypal`s "request Money" as paypal tends to hold the transactions of "Request Money". We refund the deposit to member`s paypal account, the same one which was used when we received the payment but not to new account. best reagdrs/zipia

Members who want to pay through Paypal with different e-mail ID with zipia.net are requested to write in the Paypal`s memo box(message to recipient) the followings; 1.Your Zipia.net e-mail ID. 2.Zipia Order number. 3.Shipping address for your order. Paypal payment with the above details will be accepted. Your payment notice to our Q&A board is not necessary because the informations are sent to us from Paypal by e-mail. Thanks for your cooperation/zipia

Members who want to pay through Paypal are requested to register(sign-in) with the paypal`s e-mail ID. If any discrepancy with the e-mail(paypal/zipia.net`s ID) on the order sheet, Paypal makes an investigation into the transaction and hold the payment. Thanks for your cooperation./zipia

Please be advised that we accept the paypal payment on the following conditions only; 1)Sender`s paypal account must be same as the e-mail ID of Zipia.net. 2)Sender`s shipping address on paypal information must same as the one in the order list with zipia.net. These are the policies made by Paypal. If any discrepancy with the e-mail(paypal/zipia.net`s ID) on the order sheet, Paypal makes an investigation into the transaction and hold the payment. Members who can not meet the above conditions are requested to send the payment to our bank account. best regards/zipia